Terms and Conditions
General Terms and Conditions of Sale
These General Terms and Conditions of Sale (“Terms”) govern the sale of products (“Products”) by Jewels Queen Inc (“Jewels Queen,” “we,” “us,” or “our”) to you, the customer (“you” or “your”). By placing an order for Products with us, you agree to be bound by these Terms. Please read these Terms carefully before placing your order.
1. Ordering Process:
- To place an order, you must be at least 18 years old and have legal capacity to enter into a contract.
- By placing an order, you make an offer to purchase the Products subject to these Terms.
- We reserve the right to accept or reject your order in our sole discretion.
- Once your order is accepted, we will send you an order confirmation via email.
2. Pricing and Payment:
- Prices for Products are as displayed on our website or as quoted by our customer service representatives.
- All prices are in the currency indicated on our website and are subject to change without notice.
- Payment for Products must be made in full at the time of purchase, unless otherwise agreed upon.
- We accept various payment methods, including credit/debit cards, PayPal, Affirm financing, and bank wire transfers.
3. Shipping and Delivery:
- We offer worldwide shipping to the address provided by you at the time of purchase.
- Shipping costs and estimated delivery times will be displayed during the checkout process.
- We are not responsible for any delays or damages caused by the shipping carrier.
- Risk of loss and title for Products pass to you upon delivery to the carrier.
4. Returns and Refunds:
- We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the Product(s) within a specified period for a refund or exchange, subject to our Returns Policy.
- Returned Products must be in unused condition and in their original packaging.
- Refunds will be issued to the original payment method within a reasonable time frame after we receive the returned Product(s).
5. Warranty:
- Our Products are covered by a limited warranty against defects in materials and workmanship. Please refer to the specific warranty terms provided with your Product(s) for details.
- The warranty does not cover damage caused by normal wear and tear, misuse, accidents, or unauthorized repairs or alterations.
6. Limitation of Liability:
- To the extent permitted by law, our liability for any loss or damage arising from the sale or use of our Products is limited to the purchase price of the affected Product(s).
- In no event shall we be liable for any indirect, incidental, special, or consequential damages.
7. Governing Law and Jurisdiction:
- These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law principles.
- Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].
8. Amendments to Terms:
- We reserve the right to amend or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website.
- It is your responsibility to review these Terms periodically for any updates or changes.
9. Contact Us:
- If you have any questions or concerns about these Terms, please contact us at sales@jewelsqueen or (551) 689-6514.
By placing an order for Products with us, you acknowledge that you have read, understood, and agree to be bound by these Terms. These Terms constitute the entire agreement between you and Jewels Queen Inc with respect to the sale of Products and supersede all prior or contemporaneous agreements and understandings, whether oral or written, relating to the subject matter herein.